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Biotex – Trauma & Biohazard Services

Hoarding clearance & cleaning in Warwickshire

Compassionate, non-judgemental clearance of hoarded homes. We can work at the resident’s pace, and alongside support workers, social services or family.

Bedroom before hoarding clearance, with the floor covered in belongings and rubbish

What we do

How we help

Hoarding is often linked to health, grief or life getting on top of someone. By the time anyone asks for help, the home may be hard to move around, unhygienic or unsafe. The person living there may feel anxious or ashamed about it. What they need is help, not judgement.

We provide compassionate, non-judgemental hoarding clearance and hoarder cleaning: we clear hoarded homes, then deep clean them.

No judgement. Ever.

We treat every person with dignity and keep everything confidential. We can work at the resident’s pace, and alongside support workers, social services or family, so the people who know the resident best are part of the process.

How a clearance works

We start with an assessment so we understand the property and the hazards, and agree the scope of work with you. You get a fixed, written quote before any work starts.

We sort as we go. Items of value or meaning are kept aside. Everything else is cleared and disposed of responsibly. Hoarded homes can hide sharps and other hazards, so we check for them throughout, working in PPE suited to the hazard.

Once the property is cleared, we deep clean and disinfect it (see filthy and neglected property cleans). The photos on this page show a hoarded room before clearance, and the same room cleared, cleaned and ready to live in.

For housing providers and families

Housing providers, landlords, social care teams and families all use this service. Waste is removed by a licensed waste carrier with waste transfer notes, and you receive a completion report with before and after photos.

Real job

Before & after

Bedroom before hoarding clearance, with the floor covered in belongings and rubbish
Before
Bedroom after hoarding clearance, cleared and clean with the carpet visible
After

How it works

Simple for you. Thorough on site.

Our full process
  1. Step 1: Call or email
  2. Step 2: Site assessment
  3. Step 3: Clear quote
  4. Step 4: Make safe
  5. Step 5: Clean & decontaminate
  6. Step 6: Dispose & report

Paperwork on every job

  • RAMS
    Risk assessment and method statement as standard.
  • Waste transfer notes
    A full paper trail from a licensed waste carrier.
  • Completion report
    With before and after photos.

Questions

Common questions

Will you throw everything away?

No. We sort as we go, and items of value or meaning are kept aside.

Can the resident be involved?

Yes. We can work at the resident’s pace, and alongside support workers, social services or family.

Is it confidential?

Yes. We treat every person with dignity and keep everything confidential.

Do you clean once the clearance is done?

Yes. Once the property is cleared, we deep clean and disinfect it.

How much does it cost?

Every job is different. We assess it in person or from photos, then give you a fixed, written quote with no hidden extras before any work starts.

Related services

Not sure what you need? Just ask.

Safe · Discreet · Thorough

Need help? Contact us.

Talk to us for honest advice and a fixed, written quote. Every job is handled calmly and in confidence.

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